Contact Us

Questions? We'd love to chat and assist with finding your perfect baby shower gift! 

Office Hours: Monday-Friday 8:30 AM-5:00 PM CST (Closed Saturdays and Sundays)
Address: 555 Republic Drive, Suite 200, Plano, TX 75074
Phone: 1-800-706-4182
Email: Support@pinkivori.com

FAQ's

How can I place an order?

You can place an order online any time at www.pinkivori.com or by calling 1-800-706-4182 and selecting option 1.

Do you offer gift certificates?

Yes. You can purchase a gift certificate, redeem a gift certificate, and check your gift certificate balance at any time on our website. Please visit our gift certificate page here to purchase a gift certificate. 

Do you offer a rewards program?

Yes! Our rewards program is called Pink Rewards. You can earn points by creating a free online account, placing an order, and sharing our products on Twitter or Facebook. To learn more about our rewards program, click here.

After placing an order, when will my gift be shipped?

Ground orders placed before the 1 PM CST cut off Monday through Friday ship within 2-3 business days. As an example, an order placed over the weekend or Monday prior to 1 pm will ship by Wednesday. 

Please allow an additional 2-3 days for order processing for embroidered items. Rocking horses and animal rockers may need additional processing time. Please allow up to 4 weeks for delivery of rocking horse and animal rocker gifts. 

Do your cookies contain nuts or milk?

Some of our products are made with milk or contain peanuts. We cannot guarantee that a gift will not have come in contact with nuts or nut oil, dairy, or another allergen. We recommend that you take the necessary precautions based on any food allergies.

Am I able to customize a gift basket?

Yes! We have the flexibility and capability to take select gifts and either add more items for baby, include something for an older sibling, or personalize it in a unique way. Customized baby gifts begin at $125.

Are you able to add wine to my gift basket?

Sorry, but we do not include wine or other alcoholic beverages in our gift baskets currently. 

Do you accept returns?

Your satisfaction is very important to us. If you are not satisfied with your purchase, you may exchange or return an unwanted item within 7 days of receipt. Please contact us via telephone within 48 hours of receipt for an authorized return.